AI tools for every area of your business
Our secure, award-winning communications platform delivers comprehensive UCaaS solutions, including VoIP phone systems, contact center and team collaboration tools. Combined with advanced artificial intelligence and the best AI tools for business, our cloud communications solution transforms business communications by boosting productivity, increasing training opportunities and improving customer experience through intelligent automation.
Agentic AI
With Wildix, you’ll have access to an agentic AI companion that delivers 24/7 customer service, automates admin work and assists your team.
Customer Satisfaction Score (CSAT)
Get automatic, AI-powered satisfaction scores for every customer conversation with real-time visibility and filtering capabilities to identify at-risk interactions and track performance trends.
AI assistant in chat
Get a chat co-pilot to draft messages,
translate in real time and give instant
access to industry-specific knowledge.
Sales Intelligence
Get AI-generated post-meeting insights, transcripts and suggested next steps to support better service and team training.
AI summaries and insights
Get automatic call and meeting summaries with key points and actions so your team can quickly catch up and step in seamlessly.
Real-time transcriptions and sentiment analysis
Get live transcriptions and sentiment analysis so teams can preview calls, voicemails and meetings before joining.
AI-powered voicebots and chatbots
Speed up service and reduce handle time with AI voicebots and chatbots that handle queries, route calls, and shedule meetings.